Question

Explain the concept and characteristics of organisational culture. 

12 Jun 2026
Answer :
Word Count : 702
Organisational culture refers to the system of shared values, beliefs, assumptions, norms, and patterns of behaviour that guide how members of an organisation think, feel, and act. It represents the social and psychological environment of the organisation and provides employees with a sense of identity and direction. Culture develops gradually through the interaction of founders’ philosophies, leadership practices, organisational history, and the experiences of members. It influences decision-making, communication, motivation, and the manner in which organisational goals are pursued. In organisational behaviour, culture is viewed as the “personality” of an organisation. Just as an individual’s personality shapes behaviour, organisational culture shapes the attitudes and actions of employees. It establishes what is considered appropriate or inappropriate conduct, thereby creating a framework within which members operate. Employees learn culture through socialisation processes, stories, rituals, symbols, and formal policies. One of the fundamental
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