Question
Discuss about the Quality Council of India.
Answer :
Word Count : 323
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The Quality Council of India (QCI) is an autonomous body established in 1997 jointly by the Government of India and the Indian industry. It was created to establish and operate a national accreditation structure and to promote quality standards across various sectors of the economy. QCI plays a significant role in improving the quality of products, services, governance, and public systems through accreditation, assessment, certification, and capacity building. In the context of Public Systems Management, QCI contributes to enhancing the efficiency, transparency, accountability, and citizen-centric approach of public institutions. It encourages government departments and public organizations to adopt quality management practices that improve service delivery and ensure better utilization of public resources. The objectives of QCI include promoting a quality
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