Question

 

 What do you understand by functional and dysfunctional conflicts? Illustrate how you will transform dysfunctional conflict into functional conflict.

27 Feb 2026
Answer :
Word Count : 515
Conflict is a natural and inevitable part of human interaction, especially in educational institutions where individuals with diverse backgrounds, beliefs, expectations, and goals work together. In the context of self development of teachers, understanding conflict and managing it effectively is an essential professional competency. Conflicts can be broadly classified into functional and dysfunctional conflicts based on their outcomes and impact on individuals and organizations. Functional conflict refers to a type of disagreement that supports the goals of the institution and improves performance. It is constructive in nature and encourages open communication, critical thinking, creativity, and problem solving. For example, when teachers in a school debate different teaching strategies to improve students’ learning outcomes, such conflict can stimulate innovation
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