Question

What is organisational citizenship behaviour? Discuss different approaches to OCB

10 Mar 2018
Answer :
Word Count : 609

Organizational citizenship behavior (OCB) is a person's voluntary commitment within an organization or company that is not part of his or her contractual tasks.

Organizational citizenship behavior has been studied since the late 1970s. Over the past three decades, interest in these behaviors has increased substantially. Organizational behavior has been linked to overall organizational effectiveness, thus these types of employee behaviors have important consequences in the workplace.

Organ defines OCB as "individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate promotes the effective functioning of the organization".4 Organ's definition of OCB includes three critical aspects that are central to this construct:

First, OCBs are thought of as discretionary behaviors, which are not part of the job description, and are performed by the employee as a result of personal choice.

Second, OCBs go above and beyond

_____ __________ ______ _______ _____ _____ ___ ______ ______.
_________ ________ ____ ______ ____ ______ ______ _____ ___ _______ ______ ___.
___ _________ _________ __________ ___ __________ __________ _________ ____ _____ _________ __________.
__________ _____ ___ _____ ______ _____ __________ ____ _____ __________ _________ ______.
_______ _________ ___ ______ ______ ________ ______.
_______ ________ _______ ______ __________ ________ ________ ____.
________ _______ ______ _________ ____ ____ ____.
____ _________ __________ _____ _________ _________.
____ __________ _______ ______ ___ ______ ________ ___.
___ _____ ____ ___ _________ ___ ________ _____ _____ ______ ____.
___ __________ _____ ____ _______ _________ ________ _________ ________ ________ ________ ______.
__________ _______ ___ _________ ____ _________ ___ ____ ____.
__________ _________ _______ _________ ______.
____ ____ __________ _________ __________ ____ _____.
________ _______ ______ ___ ________ ________ _________ _______.
_______ ______ _______ ___ ___ _________ ___ ____ _______ ____.
_______ ______ _________ _______ ______ ______ ______ _________ __________.
___ _______ _______ _________ _________ ___ _________ ___ _______.
_____ _________ _______ ______ __________ _________ ____.
______ _________ __________ __________ _____.
____ ___ _________ _______ _________ __________.
___ _________ _________ _______ __________ ______ _________ __________.
________ ________ _______ ________ __________.
________ _____ ________ _______ _______ ____ _____ _____ _________ ____.
_________ _________ ____ ____ _________ _________ _____ __________ _______.
_______ _______ ____ _________ __________ _____ ______ ___.
________ ____ _________ __________ ____ _______ _______ _____.
_________ ______ ____ _________ ___ ____ ______ ______.
_______ _____ ______ __________ _________ ____ _______.
____ __________ __________ ___ ___ _________ _________.
____ ____ __________ ______ _________.
_____ ______ ___ _________ _______ ____.
_____ ___ ____ ________ __________ _____ _____ ___ ______ _______.
__________ _____ ___ ___ ____ ______ ____ __________ _____ _____ ___.
___ ________ ____ ____ __________.
________ ____ _____ _______ _________ ___ ________.
_____ ____ ________ _________ _______ _______ ______.
____ _______ ______ ________ _________ ________ _______ ____ ______ ____.
_______ ______ ______ _____ _____ ____.
____ ______ _______ ___ _________ _____ _____ ________.
________ ____ ______ _______ ___ ________.
________ _________ _______ _____ ________ __________.
______ _______ ___ ________ _____.
______ __________ _______ __________ ____ ________ _______ ______.
_____ ___ ______ ____ ________ ___ ____.
_______ _________ __________ _____ _____.
______ ______ ___ ________ ________ _________ ________ ______ ______ ______ __________ ____.
_____ _____ _______ _____ ____ _______ _____ _____ ____.
_____ ____ _____ _________ _____ _________ __________.
__________ ______ _____ _____ _________.
______ __________ ________ __________ _____ _____ __________ __________ _____ ____.
_______ ___ ______ _________ _______ ___ _________ __________ ____ ______ _____ ____.
______ __________ ______ _______ ___ _________ _______ _____ ___ _____ __________ ___.
_________ __________ _______ _________ _______ ___ __________ _____ _________ _______ ________ _________.
_________ ________ ___ ______ ______.
_________ ______ ________ _____ _______ _____.
_________ _______ ___ ___ ____ _______ ___ __________.
____ ________ ___ __________.
IGNOU ACADEMY
Your IGNOU journey, made easier.
  • Solved Assignments
  • Study Notes
  • Guess Papers
  • Question Papers
Call Us WhatsApp
STUDY • PREPARE • SUCCEED
Skip in 10
Related Questions

Describe the emerging scenario of organizations. Explain the steps to be taken by management into bring in the mindset of employees conducive to changing reality of business in an organization you are aware of. Briefly describe the organization you are referring to.

Roles and norms are control mechanisms of groups. Discuss with the help of examples.

Explain the statement, “Words are symbols and meaning exist in mind”. Supplement with relevant examples.

Briefly discuss how organizational culture can be developed and describe the attributes of work culture and their relevance.

Differentiate between counseling, guidance and psychotherapy. Explain various approaches to counseling with the help of examples,

Describe the process of perception. How behaviour is influenced by perception? Explain with the help of examples

What is organisational citizenship behaviour? Discuss different approaches to OCB

IGNOU Solved Assignments Assignments Ignou Projects Project Previous Year Solved Exam Papers Notes Notes Sample Question Papers Sample Question Papers
Login
Top
📞
Call Support Instant phone assistance IGNOU MS 21 2018 - What is organisational citizenship behaviour? Discuss different approa | IGNOU Academy
→
🟢
WhatsApp Chat Fast live messaging
→
Email Us Business enquiries & support
→