Informal groups and leadership are important elements of workplace behaviour and play a significant role in achieving organisational objectives. Although formal organisations are created through official structures, informal groups naturally develop among employees because of common interests, friendships, shared experiences, and social needs. Leadership, on the other hand, provides direction and influences employees to work willingly towards organisational goals. Both informal groups and leadership strongly affect employee motivation, communication, cooperation, and productivity. Informal groups are groups that arise spontaneously within an organisation without being officially created by management. Employees may form such groups because they work together, have similar interests, belong to the same social circle, or share common concerns. These groups satisfy important social and psychological needs of employees. They provide friendship, emotional support, a sense of belonging, and opportunities for social interaction. In many workplaces, employees feel more comfortable discussing personal or work-related difficulties with members of their informal group than with managers. Informal groups also