Question
Explain Kirkpatrick's model of evaluation for assessing the effectiveness of a training programme.
Answer :
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Kirkpatrick’s model of evaluation is one of the most widely used frameworks for assessing the effectiveness of training programmes. It is particularly relevant for staff training and development in distance education, where training investments are substantial and outcomes must be aligned with institutional goals such as quality teaching, learner support, and effective use of technology. The model proposes a four-level approach to evaluation, moving from immediate participant reactions to long-term organizational results. The first level of the model is Reaction. This level focuses on how participants feel about the training programme. In the context of distance education, staff reactions may relate to the relevance of training on online pedagogy, learning management systems, digital assessment tools, or learner support services. Evaluation at this level typically uses feedback forms, online surveys, or short reflective
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