In online education and training, the pedagogical role of a teacher extends beyond content delivery to include designing learning experiences, facilitating interaction, supporting learners, and continuously improving professional practice through staff training and development. The teacher functions as a learning designer who plans courses that are pedagogically sound, learner-centred, and aligned with learning outcomes. This involves selecting appropriate digital tools, structuring content into manageable learning units, integrating multimedia resources, and designing activities that promote active learning rather than passive consumption of information. Effective online pedagogy requires an understanding of how learners engage in virtual environments, which makes continuous staff training essential. A key pedagogical role of the teacher in online education is facilitation of learning. Instead of being the sole source of knowledge, the teacher guides learners through discussions, collaborative tasks, and problem-solving activities. Online forums, webinars, and virtual classrooms require teachers to encourage participation, ask probing questions, and create a supportive climate where learners feel comfortable sharing ideas. Training