Question
Ego States
Answer :
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In the context of management in tourism, the concept of "ego states" is drawn from Transactional Analysis (TA), a psychological theory developed by Eric Berne. Ego states represent three distinct modes of behavior or mindsets that individuals adopt during interpersonal interactions: Parent, Adult, and Child.
1. Parent Ego State: This is characterized by learned behaviors, attitudes, and values from authority figures such as parents or society. In tourism management, leaders may exhibit a Parent ego state when relying on established rules, protocols, or traditional practices. This
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