Information management (IM) concerns a cycle of organisational activity: the acquisition of information from one or more sources, the custodianship and the distribution of that information to those who need it, and its ultimate disposition through archiving or deletion.

This cycle of organisational involvement with information involves a variety of stakeholders: for example those who are responsible for assuring the quality, accessibility and utility of acquired information, those who are responsible for its safe storage and disposal, and those who need it for decision making. Stakeholders might have rights to originate, change, distribute or delete information according to organisational information management policies.

Information management embraces all the generic concepts of management, including: planning, organizing, structuring,processing, controlling, evaluation and reporting of information activities, all of which is needed in order to meet the needs of those with organisational roles or functions that depend on information.

Information and Communication Technology in tourism sector is of special significance. This is due to its special product behavior, various high tech information and communication technologies are in use in the tourism sector around the world. They are used for tourism product development, marketing, distribution and training of tourism sector personnel. These technologies are so indispensable in order to find out and satisfy the ever-changing demands for tourism products. Though there are many definitions for tourism, it could be simply defined as a “travel and stay of a non-resident”. In order to travel to a particular area there must be a reason. For example a person may travel for leisure, business, visiting friends and relatives, health, education etc. He/she chooses a destination for one or the other reason. Transport is necessary to travel and accommodation to stay at the destination. So, tourism as an industry has three major components: Attraction, Accommodation and Transport. In the developed world, today, all these components have reached at their zenith in satisfying their customers’ needs aided by modern technology. These components have also came a long way to offer a range of products which suit the needs of multitude tourists around the world, and are still working hard to cater to an ever changing test of them. Tourism is ranking the top ahead of all other categories of international trade. This is