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In the realm of management within the tourism industry, two critical concepts are "span of control" and "delegation of authority." These principles play pivotal roles in ensuring effective organizational structures and smooth operations.
Span of control refers to the number of subordinates or employees a manager can effectively supervise. In tourism management, this is particularly crucial due to the dynamic and customer-centric nature of the industry. A wider span of control may lead to reduced managerial oversight, potentially impacting service quality.
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