Question
Discuss the issues and challenges of implementation of Information and Communication Technology in governance.
Answer :
Word Count : 560
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The implementation of Information and Communication Technology (ICT) in governance has transformed the relationship between the government and citizens by improving efficiency, transparency, accountability, and service delivery. Electronic governance uses digital technologies to provide public services, manage administrative processes, and enhance citizen participation. However, the successful implementation of ICT in governance faces several issues and challenges that need to be addressed for achieving inclusive and effective e-governance. One of the major challenges is the digital divide. The benefits of ICT-based governance depend on access to digital infrastructure, internet connectivity, and technological literacy. In many rural and remote areas, people lack access to computers, smartphones, reliable electricity, and high-speed internet. This creates inequality between digitally empowered citizens and those who remain excluded from online
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