IGNOU BEE 1 2014 - Discuss the importance of benchmarking as a tool to push the BPR in a

Question

Discuss the importance of benchmarking as a tool to push the BPR in a distribution utility.

06 Dec 2017

Answer :

Word Count : 424

Benchmarking improves performance by identifying and applying best demonstrated practices to operations and sales. Managers compare the performance of their products or processes externally with those of competitors and best-in-class companies and internally with other operations within their own firms that perform similar activities. The objective of Benchmarking is to find examples of superior performance and to understand the processes and practices driving that performance. Companies then improve their performance by tailoring and incorporating these best practices into their own operations—not by imitating, but by innovating.

In India recently, the focus of power sector reform has shifted from purchases of power from independent power producers (IPPs) through private investment in generation business to privarization of distribution. This shift reflects

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