Question
Describe the main elements of the Human Relations Approach to management.
Answer :
Word Count : 456
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The Human Relations Approach to management developed as a reaction to the limitations of the classical approach, which largely viewed workers as economic beings motivated mainly by wages and working conditions. It emphasises the importance of human behaviour, social relationships, employee attitudes and group dynamics in achieving organisational objectives. The approach is closely associated with the Hawthorne Studies conducted by Elton Mayo and his associates. One of the main elements of the Human Relations Approach is the recognition of employees as social beings. Workers have social, psychological and emotional needs in addition to economic needs. Their behaviour is influenced by relationships with colleagues, supervisors and the organisation. Therefore, managers must understand and respond to
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