Question

Define New Public Management. 

31 Jul 2026
Answer :
Word Count : 663
New Public Management (NPM) is an approach to public administration that emerged during the late 1970s and 1980s as a response to the perceived inefficiency, rigidity, and high cost of traditional bureaucratic administration. It advocates the adoption of private sector management principles and market-oriented practices to improve the efficiency, effectiveness, accountability, and responsiveness of public organizations. The concept gained prominence in countries such as the United Kingdom under Margaret Thatcher, New Zealand, Australia, and the United States during the Reagan administration. It later influenced administrative reforms in both developed and developing countries and became a significant area of study in Comparative Public Administration. Christopher Hood, one of the leading scholars of New Public Management, identified its major characteristics, including professional management, explicit standards of performance, output-oriented control, decentralization of authority, competition in service delivery, adoption of private sector management techniques, and emphasis on efficiency and cost reduction. NPM shifted the focus of public administration from adherence to rules and procedures toward achieving measurable results and improving service quality. From the perspective of Comparative Public Administration, New Public Management represents a global administrative reform movement, although its
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