Case management refers to a systematic and coordinated approach used in social case work to assess, plan, implement, monitor, and evaluate services required to meet an individual’s specific needs. In the context of counselling, case management plays a crucial role in ensuring that clients receive comprehensive and continuous support rather than fragmented or isolated interventions. It integrates various services and resources, thereby enhancing the effectiveness of counselling outcomes. One of the primary aspects of case management in counselling is assessment. Social case workers gather detailed information about the client’s psychological, social, economic, and environmental conditions. This holistic understanding helps counsellors identify underlying issues rather than addressing only surface-level problems. For instance, a client presenting with anxiety may also be facing financial stress or family conflict, which can be effectively addressed through coordinated case management. Planning is another essential component where individualized service plans are developed. These plans outline goals, strategies, and resources required for the client’s improvement. In counselling, such planning ensures that therapeutic interventions are aligned with the client’s broader life situation. It also encourages client participation, fostering a sense of ownership and empowerment. Implementation involves