Question

 

What are the objectives of labour welfare? Mention the features of the Employees State Insurance Act.

27 Feb 2026
Answer :
Word Count : 584
Labour welfare refers to the various services, facilities, and amenities provided to employees to improve their working conditions, economic security, health, efficiency, and overall quality of life. In the tourism industry, where employees work under demanding conditions such as irregular working hours, continuous customer interaction, seasonal pressure, and physical strain, labour welfare plays a crucial role in maintaining employee satisfaction and organizational effectiveness. The primary objective of labour welfare is to ensure the physical, mental, and social well-being of workers so that they can perform their duties efficiently and contribute positively to tourism organizations such as hotels, travel agencies, airlines, and resorts. One of the major objectives of labour welfare is to promote better working conditions by ensuring safety, cleanliness, proper ventilation, lighting, and hygienic facilities at the workplace. Tourism personnel frequently interact with guests and operate in service-oriented environments; therefore, a healthy and safe work atmosphere directly influences service quality. Another objective is to improve employee health through medical facilities, preventive healthcare, rest rooms, and sanitation measures. Healthy employees are more productive and capable of delivering quality hospitality services. Labour welfare also aims at increasing employee morale and motivation. Welfare measures such as recreational facilities, housing assistance, insurance schemes, and social security benefits help employees feel valued and secure.
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