The Consumer Protection Act, 1986 was enacted to safeguard the interests of consumers in India and provide a mechanism for the redressal of their grievances. The Act recognizes the consumer as a key stakeholder in the marketplace and ensures that their rights are protected against unfair trade practices, defective goods, and deficient services. To achieve this objective, the Act provides a structured system of quasi-judicial authorities at three levels: the District Consumer Disputes Redressal Forum, the State Consumer Disputes Redressal Commission, and the National Consumer Disputes Redressal Commission. These authorities collectively form the machinery for the enforcement of consumer rights and the resolution of disputes. At the district level, the District Consumer Disputes Redressal Forum (District Forum) serves as the first point of contact for consumers seeking redress. It has jurisdiction to entertain complaints where the value of goods or services, along with the compensation claimed, does not exceed a specified limit. The District Forum is empowered to order the removal of defects in goods, replacement of goods, refund of the price paid, or compensation for any loss or injury suffered by the consumer due to defective products or deficient services. Complaints are required to be filed within two