Action research is a systematic and participative approach used in organisational development to identify problems, implement changes, and evaluate outcomes through continuous cycles of planning, action, and reflection. It is a problem-solving method that combines research with practical intervention to improve organisational effectiveness. In organisational settings, action research helps organisations understand their current conditions, develop suitable strategies, and create sustainable improvements through the active involvement of employees and stakeholders. The concept of action research was introduced by social psychologist Kurt Lewin, who viewed it as a process involving three major stages: planning, action, and fact-finding about the results of the action. Lewin believed that organisational change becomes more effective when members participate in diagnosing problems and developing solutions. This participative nature makes action research an important tool in organisational development because it encourages commitment, learning, and acceptance of change among employees. The first