Write a note on ‘Consumer Education in India’.
A process of teaching, training and learning to improve knowledge and develop skills among consumers, is called as Consumer Education. The Consumer Education relates to imparting knowledge to and developing skills in consumers regarding consumer rights, consumer laws, product quality- standards, health aspects of various products, availabilities of various public and private services, units and measurements, redressal of consumer problems and making correct choices while buying different commodities etc.
Every consumer has the right of keeping knowledge and skills regarding purchase, use and effects of products. He has a right to get educated about various products, markets and related things so as to protect him against any possible exploitation.
The Consumer Education covers following areas-
- Health, Nutrition, food-borne diseases and food- adulteration,
- Product hazards like hazards due to storage and consumption of a particular product,
- Product labelling - pasting labels on the packaging of products regarding their composition status, weight, ecological impacts, purity standards, colour, preservatives used, date of manufacture and expiry, address of producer/ manufacturer, matters pertaining to registration, trade marks, marks of standards etc.
- Protective Laws – Laws framed by the government to protect rights of consumers and seeking redressal, how and whom to approach for redressal etc.
- Information regarding weight, measure, packaging, price quality and availability of basic needs etc.•Environment, different types of pollutions, sustainable consumption etc.
A buyer is a person, a private business firm or a government office that chooses goods and services and spends money to obtain them either for own
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