Question

Write a note on conflict management at micro and macro levels.

29 Aug 2017
Answer :
Word Count : 383

CONFLICT RESOLUTION AT THE MICRO LEVEL:
1) Intra Organisational Level - These are conflicts occurring within organisations.
A) Task conflict - Disagreement about the Communication or directions from superiors among subordinates as some of the orders may lie outside their " Zone of Acceptance". The leadership should make sure that they substantiate their communications among the subordinates to resolve this and the ways to do this are suggested by Mary Parker Follett:
i) Domination to resolve a conflict- Here only one party wins which is the stronger one. The weaker party remains disgruntled and this will lead to very ugly consequences later. therefore this

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