Highlight the limitations of ‘Consumer Protection Act, 1986’.
limitations of Consumer Protection Act 1986 are -
i) Presently, the position is that only those services come within this Act for which specific payment is made, such as electricity, telephones, banking, etc. Thus the doctors as well as hospitals including those where treatment is given free such as government hospitals do not come within the ambit of the Act. Also, the mandatory civil services, such as sanitation, water supply, etc. provided by the State or local authorities are not covered by the Act. The Government cannot remain a silent spectator to the sorry state of affairs in the government hospitals. The government hospitals doctors have failed to improve themselves in extending satisfactory services to the public.
ii) The Consumer Protection (Amendment) Act, 1993 incorporated two clauses regarding supply of harmdous goods,but it does not in~pose a strict liability on those who supply such goods.
iii) Further, the consumer Protection Act, 1986, does not give any definition of safety requirements and permitted hazard levels. Whatever safety regulations are dready prescribed under some law or the other would have to he gone
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