Question
Explain Herzberg’s two-factor theory and differentiate it from Maslow’s theory of Need
Hierarchy.
Answer :
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Herzberg’s two-factor theory, also known as the motivation-hygiene theory, was developed by Frederick Herzberg. It explains employee motivation by dividing workplace factors into two categories: hygiene factors and motivators. Hygiene factors are external conditions related to the work environment. These include salary, company policy, supervision, job security, interpersonal relations, and working conditions. Their presence does not strongly motivate employees, but their absence causes dissatisfaction. Therefore, hygiene factors help in preventing dissatisfaction but do not create long-term satisfaction. Motivators are internal factors related to the nature of the job itself. These include achievement, recognition, responsibility,
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