Discuss the relevance of conducting user studies in an online environment.
As new electronic information resources ar e introduced in libraries, the eyes of the library’s users are opened to new possibilities for obtaining the information they seek. For example, if a library user can come to the library and conduc t a database search online rather than through printed indexes, hours of painstaking labor can be saved and that time can be used to work with the desired materials instead of be ing used just to find appropriate references. If the library takes the next step and provides remote access to the database, the database becomes more physic ally accessible to the library user (though t may simultaneously become more difficult to use because a librarian
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