A travel agency plays a significant role in the tourism industry by acting as an intermediary between tourists and service providers. It performs various functions to facilitate smooth and comfortable travel experiences for customers. One of the primary functions of a travel agency is travel planning. Tourists often lack detailed knowledge about destinations, transportation options, accommodation facilities, and local attractions. Travel agencies help by providing expert guidance regarding suitable destinations based on the preferences, budget, and purpose of travel of the tourists. They suggest travel itineraries that include sightseeing places, cultural attractions, adventure activities, and leisure options. By offering customized travel plans, travel agencies save time and reduce the confusion faced by travelers while organizing trips independently. Another important function of a travel agency is booking services. Travel agencies assist tourists in reserving transportation tickets such as flights, trains, buses, and cruise services. They maintain professional relationships with airlines and transport companies, which helps in obtaining tickets