Question
Discuss the concept of New Public Management.
Answer :
Word Count : 308
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New Public Management (NPM) is a governance concept that emerged in the late 20th century as a response to the perceived inefficiencies of traditional bureaucratic public administration. It emphasizes the adoption of private-sector management practices within the public sector to enhance efficiency, accountability, and service delivery. The central idea of NPM is to make public institutions more results-oriented, customer-focused, and flexible, moving away from rigid hierarchical structures and excessive procedural formalities. One of the key features of NPM is performance measurement. Public agencies are expected to set clear objectives, monitor outputs, and evaluate outcomes to ensure that resources are
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