Counselling is a systematic helping process in which a trained counsellor assists an individual in understanding personal concerns, emotions, thoughts and behaviour and in finding suitable ways to deal with difficulties. It is based on a professional relationship characterized by acceptance, empathy, respect, confidentiality and trust. The counselling process generally proceeds through several interconnected stages. The first stage is establishing a counselling relationship. The counsellor creates a safe and comfortable environment in which the client feels free to express thoughts and feelings. The counsellor introduces the purpose of counselling, explains confidentiality and develops rapport with the client. For example, a student who is anxious about examinations may initially hesitate to speak. By listening patiently and showing acceptance, the counsellor can help the student become comfortable. The second stage involves identifying and understanding the problem. The counsellor encourages the client to describe the situation, feelings, thoughts and