IGNOU BPAC 108 2026 2027 - Describe the features and Importance of E-Governance.

Question

Describe the features and Importance of E-Governance.

12 Jun 2026

Answer :

Word Count : 320

E-Governance refers to the use of Information and Communication Technology (ICT) by government institutions to improve the delivery of public services, enhance administrative efficiency, promote transparency, and strengthen citizen participation. In India, it has become an essential component of public administration through initiatives such as Digital India, National e-Governance Plan (NeGP), DigiLocker, UMANG, Aadhaar-enabled services, and Government e-Marketplace (GeM). One of the major features of E-Governance is citizen-centric service delivery, enabling people to access government services online

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