Describe four activities performed by the Operations Manager. List five symptoms of soundly managed hospital.
Operation managers are generally concerned with planning, organizing, directing with control and staffing & behavior through models.
PLANNING
Activities that establishes a course of action and guide future decision-making is planning.
The operations manager defines the objectives for the operations subsystem of the organization, the policies, and procedures for achieving the objectives. This stage includes clarifying the role and focus of operations in the organization’s overall strategy. It also involves product planning, facility designing and using the conversion process.
ORGANIZING
Activities that establishes a structure of tasks and authority
Operation managers establish a structure of roles and the flow of information within the operations subsystem. They determine the activities required to
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