Facility management refers to the professional practice of coordinating the physical workplace with the people and processes of an organization to ensure that operations run efficiently, safely, and in alignment with organizational objectives. It encompasses a wide range of disciplines that integrate people, place, process, and technology to maintain and improve the built environment. Essentially, facility management bridges the gap between the core business operations and the infrastructure that supports them, ensuring that facilities not only meet current requirements but are also adaptable to future needs. It involves planning, implementing, and overseeing strategies for building operations, maintenance, and services while focusing on cost efficiency, sustainability, safety, and productivity. The components of facility management can broadly be categorized into hard services, soft services, and management services. Hard services involve the structural and technical aspects of facilities, such as building maintenance, electrical and plumbing systems, HVAC (heating, ventilation, and air conditioning), elevators, fire safety systems, and energy management. These are tangible, physical elements that require regular inspection, preventive maintenance, and timely repairs to ensure operational reliability. Proper management of hard services ensures that buildings remain safe, functional, and compliant with local regulations and industry standards. Soft services focus on enhancing the environment in which employees, visitors, and other stakeholders interact. These include cleaning, landscaping, security, waste management, pest control, catering, reception, and mailroom services. Soft services aim to create a