Question
. Ethical issues in e-counselling
Answer :
Word Count : 543
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E-counselling refers to the provision of counselling services through digital platforms such as email, video calls, online chat, mobile applications and other internet-based communication tools. It has increased access to mental health support by overcoming geographical and time-related barriers. However, counselling through electronic media creates several ethical issues because the counsellor and client may not share the same physical space. Ethical practice in e-counselling therefore requires careful attention to professional standards, client rights, confidentiality and safety. Confidentiality and privacy are major ethical concerns in e-counselling. Counsellors receive sensitive personal information through digital platforms, and this information may be exposed through hacking, unauthorised access, insecure networks or improper storage. Counsellors should therefore use secure and
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