Electronic Document Delivery (EDD) service refers to the process of providing digital access to documents, publications, or resources to users through electronic means, eliminating the need for physical delivery. With the growth of networking and internet technology, several methods have emerged to efficiently deliver documents electronically, catering to the needs of libraries, academic institutions, and corporate environments. One of the most widely used methods is email-based delivery. In this approach, documents requested by users are scanned, converted into digital formats such as PDF, DOCX, or TIFF, and then sent directly to the user’s email address. This method is convenient, cost-effective, and allows for rapid dissemination of information without geographic constraints. It is particularly suitable for articles, book chapters, and short reports where file size is manageable. Another common method is web-based or portal delivery. Many organizations maintain dedicated online portals where users can request documents and access them through a secure login. Once approved, users can download the required files directly from the portal. This method is highly secure and allows the management of multiple