Question
ई-गवर्नेस की विभिन्न अवस्थाओं की चर्चा कीजिए।
Answer :
Word Count : 643
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ई-गवर्नेंस का अर्थ है सूचना एवं संचार प्रौद्योगिकी (Information and Communication Technology - ICT) का उपयोग करके शासन प्रणाली को अधिक प्रभावी, पारदर्शी, उत्तरदायी तथा नागरिक-केंद्रित बनाना। ई-गवर्नेंस केवल सरकारी सेवाओं के डिजिटलीकरण तक सीमित नहीं है, बल्कि यह प्रशासनिक प्रक्रियाओं, निर्णय निर्माण, सेवा वितरण तथा नागरिक सहभागिता को आधुनिक तकनीक के माध्यम से सशक्त बनाता है। ई-गवर्नेंस का विकास विभिन्न अवस्थाओं में होता है, जहाँ प्रत्येक अवस्था शासन व्यवस्था को अधिक उन्नत, सुगम और डिजिटल स्वरूप प्रदान करती है। ई-गवर्नेंस की प्रथम अवस्था सूचना (Information Stage) कहलाती है। इस अवस्था में सरकारी विभाग अपनी मूलभूत जानकारी वेबसाइटों या डिजिटल प्लेटफॉर्म पर उपलब्ध कराते हैं। नागरिक सरकारी योजनाओं, नियमों, अधिसूचनाओं, आवेदन प्रक्रिया, संपर्क विवरण तथा अन्य आवश्यक सूचनाओं को ऑनलाइन प्राप्त कर सकते हैं। इस स्तर पर नागरिक केवल जानकारी प्राप्त करते हैं, जबकि सरकार और नागरिक के बीच प्रत्यक्ष संवाद
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