IGNOU B.Com(G) CBCS BCOLA 138 BUSINESS COMMUNICATION Solved Assignment ENGLISH

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B.Com(G) CBCS 2026 2027 - ENGLISH
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BCOLA 138: BUSINESS COMMUNICATION

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Title Name IGNOU B.Com(G) CBCS BCOLA 138 BUSINESS COMMUNICATION Solved Assignment ENGLISH
Type Soft Copy (E-Assignment) .pdf
University IGNOU
Degree BACHELOR DEGREE PROGRAMMES
Course Code B.Com(G) CBCS
Course Name BACHELOR IN COMMERCE CHOICE BASED CREDIT SYSTEM
Subject Code BCOLA 138
Subject Name BUSINESS COMMUNICATION
Year 2026 2027
Session -
Language ENGLISH
Assignment Code BCOLA 138/Assignment-1/2026 2027
Product Description Assignment of B.Com(G) CBCS (BACHELOR IN COMMERCE CHOICE BASED CREDIT SYSTEM) 2026 2027. Latest BCOLA 138 2026-27 Solved Assignment Solutions
Format Ready-to-Print PDF (.soft copy)

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BCOLA 138 (July 2026) - ENGLISH

TUTOR MARKED ASSIGNMENT
COURSE CODE : BCOLA -138
COURSE TITLE : BUSINESS COMMUNICATION
ASSIGNMENT CODE : BCOLA -138/TMA/2026
COVERAGE : ALL BLOCKS
Note: Attempt all the questions.
Section – A
Maximum Marks: 100
Q.1 Describe visual and audio-visual communication with suitable examples. (10)
Q.2 Explain main characteristics of business communication. (10)
Q.3 Describe modern technologies used for business communication. (10)
Q.4 Briefly discuss the arrangement of a business letter. (10)
Q.5 What are letters of claims, complaint & adjustments and to whom are they written? Give a
specimen of the above letter.
(10)
Section – B
Q.6 What are the advantages of press advertisement? (6)
Q.7 Define the term quorum and explain what constitutes a quorum. (6)
Q.8 What is meant by ‘Interruption’ in a meeting? What are the ways in which debate or
discussion may be interrupted?
(6)
Q.9 What are the various essentials of a good report? (6)
Q.10 What are the problems you face in writing a précis? (6)
Section – C
Q.11 Distinguish between any two of the following:
a) Encoding and Decoding
b) Oral communication and written communication
c) Money order and Postal order
d) Assets and Liabilities
Q.12 Write short notes on any two of the following:
a) Environmental Barriers
b) Speed Post
c) Agenda
d) Brand

 


BCOLA 138 (January 2026 - July 2026) - ENGLISH

TUTOR MARKED ASSIGNMENT

COURSE CODE:

BCOLA-138

COURSE TITLE

:

BUSINESS COMMUNICATION

ASSIGNMENT CODE

:

BCOLA-138/TMA/2026

COVERAGE:

ALL BLOCKS

Maximum Marks: 100

Note: Attempt all the questions.

Section A

Q.1 Describe visual and audiovisual communication with suitable examples.

Q.2 Explain the main characteristics of business communication.

Q.3 Describe modern technologies used for business communication.

Q.4 Briefly discuss the structure of a business letter.

Q.5 What are letters of claims, complaints, and adjustments, and to whom are they written? Provide a sample of the above letter 

Section B

Q.6 What are the advantages of press advertising?

Q.7 Define the term quorum and explain what constitutes a quorum.

Q.8 What is meant by 'interruption' in a meeting? What are the ways in which debate or discussion may be interrupted?

Q.9 What are the various essentials of a good report?

Q.10 What are the problems you face in writing a précis?

Section C

Q.11 Distinguish between any two of the following:

a) Encoding and Decoding

b) Oral communication and written communication

c) Money order and postal order

d) Assets and Liabilities

Q.12 Write short notes on any two of the following:

a) Environmental Barriers

b) Speed ​​Post

c) Agenda

d) Brand


BCOLA 138 (January 2026 - July 2026) - HINDI

अध्यापक जांच सत्रीय कार्य

पाठ्यक्रम का कोड :

बी. सी. ओ. एल. ए. -138

पाठ्यक्रम का शीर्षक

व्यवसायिक सम्प्रेषण

:

सत्रीय कार्य का कोड

:

बी. सी. ओ. एल. ए.-138/ टी. एम. ए./2026

खण्डों की संख्या

:

सभी खण्ड

अधिकतम अंक : 100

सभी प्रश्नों के उत्तर दीजिए।

खण्ड - क

1. उचित उदाहरणों की सहायता से दृश्य और श्रव्य दृश्य सम्प्रेषण का वर्णन कीजिए।

(10)

2. व्यवसायिक सम्प्रेषण कि मुख्य विशेषताओं का वर्णन कीजिए।

(10)

3. व्यवसायिक सम्प्रेषण के लिए उपयोग में लाई जाने वाली आधुनिक तकनीकों का विवरण दीजिए।

(10)

4. व्यवसायिक पत्र में विभिन्न भागों के क्रम को संक्षिप्त रूप में स्पष्ट कीजिए।

(10)

5. दावों, शिकायतों और समायोजनों से संबंधित पत्र क्या होते हैं तथा उन्हें किसे लिखा जाता है? इस पत्र का एक नमूना भी दीजिए।

खण्ड - ख

6. समाचार पत्रों मे दिये जाने वाले विज्ञापनों के क्या लाभ हैं?

7. कोरम किसे कहते हैं और स्पष्ट कीजिए कि कोरम किससे बनता है?

8. सभा में हस्तक्षेप का क्या अर्थ है? किन कारणों से वाद-विवाद में हस्तक्षेप किया जा सकता है?

9. एक अच्छी रिपोर्ट के क्या अवयव होते हैं?

10. संक्षेपण मे आपके समक्ष क्या कठिनाइयाँ आती हैं?

11. निम्नलिखित में से किसी दो के बीच अंतर स्पष्ट कीजिए :

(क) संकेतन और विसंकेतन

(ख) मौखिक सम्प्रेषण और लिखित सम्प्रेषण

(ग) मनीऑर्डर और पोस्टल ऑर्डर

(घ) परिसंपत्तियाँ और देनदारियाँ

12. निम्नलिखित में से किसी दो पर संक्षिप्त में टिप्पणीयां लिखिए :

(क) पर्यावरणीय अवरोध

(ख) स्पीड पोस्ट

(ग) कार्यसूची

(घ) ब्रांड


BCOLA 138 2025 2026 - Hindi

पाठयक्रम कोड: BCOLA -138

पाठ्यक्रम शीर्षकः व्यज्ञ्वासानिक सम्प्रेषण

सत्रीय संख्याः BCOLA-138/AST/TMA-2/2025/2026

खण्डों की संख्या: सभी खण्ड

अधिकतम अंकः 30

सभी प्रश्नों के उत्तर दीजिए ।

खण्ड - क

1. व्यावसायिक सम्प्रेषण के विभिन्न अवयव स्पष्ट कीजए ।

2. व्यावसायिक सम्प्रेषण के लिए उपयोग में लाई जाने वाली आधुनिक तकनीकों का विवरण दीजिए ।

3. "नोटिस किसे कहते हैं? सभा का नोटिस जारी करते समय किन बातों को ध्यान में रखना चाहिए ।

4. कांफ्रेंस कॉल से आप क्या समझते हैं? कांफ्रेंस कॉल के लिए आवश्यक तैयारियों का वर्णन कीजिए ।

5. जॉब के लिए प्रार्थना पत्र में दिये जाने वाले विभिन्न बिन्दुओं का वर्णन कीजिए ।

खण्ड - ख

6. प्रभावी सम्प्रेषण के 10 सिद्धांतों का वर्णन कीजिए ।

7. "परिभाषा" एक अशाब्दिक सम्प्रेषण है परन्तु यह सदैव शाब्दिक सम्प्रेषण के साथ ही प्रयुक्त किया जाता है।

विस्तार से समझाइए ।

8. " एक अच्छा पत्र स्पष्ट और संक्षिप्त होता है। व्याख्या कीजिए ।

9. रिपोर्ट लेखन के विभिन्न नियम क्या हैं ?

10. डिजिटल इंडिया क्या है? डिजिटल इंडिया के उद्देश्यों को स्पष्ट कीजिए ।

खण्ड - ग

11. निम्नलिखित के बीच अंतर बताइए :

(क) संकेतन और विसंकेतन

(ख) अन्तः व्यैक्तिक अवरोध और अंतर- वयैक्तिक अवरोध

(ग) मनीआर्डर और तार मनीआर्डर

(घ) प्रस्ताव और संकल्प

12. निम्नलिखित पर संक्षिप्त में टिप्पणी लिखिए :

(क) काईनीसिस

(ख) एजेंसी पत्र

(ग) मतपत्र

(घ) संबंध विपणन


BCOLA 138 (January 2025 - July 2025) - ENGLISH

TUTOR MARKED ASSIGNMENT

COURSE CODE :BCOLA-138

COURSE TITLE : BUSINESS COMMUNICATION

ASSIGNMENT CODE : BCOLA-138/TMA/2025

COVERAGE :ALL BLOCKS

Maximum Marks: 100

Note: Attempt all the questions.

Section - A

Q.1 What is meant by barriers to communication? Explain different types of intrapersonal barriers.

Q.2 What is meant by oral communication? Discuss its advantages and disadvantages. How can oral communication skills be improved?

Q.3 What do you understand by written channel? Discuss its advantages and disadvantages.

Q.4 What are the essentials of business letters?

Q.5 What is postal life insurance scheme? Describe its salient features.

Section - B

Q.6 What is the role of the secretary?

Q.7 Define a resolution. How does it differ from a motion? What is the effect of a resolution as regards members?

Q.8 What are academic reports? Discuss its important parts.

Q.9 Discuss various steps in writing a précis.

Q.10 Discuss briefly different types of visual aids commonly used for business presentation.

Section - C

Q.11 Distinguish between the following:

a) Formal and Informal Channels

b) Publicity and Public Relations

c) Adjournment and Postponement

d) Accounts Payable and Accounts Receivable

Q.12 Write short notes on the following:

a) Banking Letters

b) Press Advertisements

c) Disinvestment

d) Writing a Curriculum Vitae


BCOLA 138 2025 (JANUARY) - English

TUTOR MARKED ASSIGNMENT

COURSE CODE : BCOLA-138

COURSE TITLE : BUSINESS COMMUNICATION

ASSIGNMENT CODE : BCOLA -138/TMA/2025

COVERAGE : ALL BLOCKS

Maximum Marks: 100

Note: Attempt all the questions.

Section - A

Q.1 What is meant by barriers to communication? Explain different types of intrapersonal barriers.

Q.2 What is meant by oral communication? Discuss its advantages and disadvantages. How can oral communication skills be improved?

Q.3 What do you understand by written channel? Discuss its advantages and disadvantages.

Q.4 What are the essentials of business letters?

Q.5 What is postal life insurance scheme? Describe its salient features.

Section - B

Q.6 What is the role of the secretary?

Q.7 Define a resolution. How does it differ from a motion? What is the effect of a resolution as regards members?

Q.8 What are academic reports? Discuss its important parts.

Q.9 Discuss various steps in writing a précis.

Q.10 Discuss briefly different types of visual aids commonly used for business presentation.

Section - C

Q.11 Distinguish between the following:

a) Formal and Informal Channels

b) Publicity and Public Relations

c) Adjournment and Postponement

d) Accounts Payable and Accounts Receivable

Q.12 Write short notes on the following:

a) Banking Letters

b) Press Advertisements

c) Disinvestment

d) Writing a Curriculum Vitae


BCOLA 138 2025 - Hindi

अध्यापक जांच सत्रीय कार्य

पाठ्यक्रम का कोड : बी. सी. ओ. एल. ए. -138

पाठ्यक्रम का शीर्षक : व्यवसायिक सम्प्रेषण 

सत्रीय कार्य का कोड : बी. सी. ओ. एल. ए. 138/ टी. एम. ए./ 2025

खण्डों की संख्या : सभी खण्ड

अधिकतम अंक : 100

सभी प्रश्नों के उत्तर दीजिए।

खण्ड - क

1. स्पष्ट कीजिए कि किस प्रकार अन्तः वैयक्तिक और अंतर व्यैक्तिक अवरोधों पर विजय प्राप्त की जा सकती है।

2. मौखिक सम्प्रेषण का क्या अर्थ है? इसके लाभ और हानियों की व्याख्या कीजिए। मौखिक सम्प्रेषण कुशलता किस प्रकार बढाई जा सकती है ?

3. लिखित चैनल से आप क्या समझते हैं? इसके क्या लाभ और हानियाँ हैं?

4. व्यवसायिक पत्रों के मुख्य तत्व क्या हैं?

5. भारतीय डाक भुगतान बैंक द्वारा प्रदत्त सुविधाओं को लिखिए। यह ग्रामीण क्षेत्रों में रहने वाले व्यक्तियों के लिए किस प्रकार उपयोगी हैं?

खण्ड - ख

6. सचिव की भूमिका की व्याख्या कीजिए।

7. संकल्प की परिभाषा दीजिए। यह प्रस्ताव से किस प्रकार भिन्न होता है? संकल्प का सदस्यों पर क्या प्रभाव पड़ता है?

8. शैक्षणिक रिपोर्ट क्या है? इसके विभिन्न भागों का वर्णन कीजिए ।

9. संक्षेपण के विभिन्न चरणों का वर्णन कीजिए । 

10. व्यवसायिक प्रस्तुति के लिए साधारणतः इस्तेमाल की जाने वाले दृश्य साधनों का वर्णन कीजिए ।

खण्ड - ग

11. निम्नलिखित के बीच अंतर बताइए :

(क) औपचारिक और अनौपचारिक चैनल

(ख) प्रचार और जन संपर्क

(ग) विवाद प्रस्ताव

(घ) लेखा देय और लेखा प्राप्य

12 . निम्नलिखित पर संक्षिप्त में टिप्पणीयां लिखिए :

(क) बैंक को लिखे जाने वाले पत्र

(ख) समाचार पत्रों आदि में विज्ञापन

(ग) विनिवेष

(घ) जीवन – वृत्त लिखना

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Course: BACHELOR IN COMMERCE CHOICE BASED CREDIT SYSTEM (B.Com(G) CBCS)
Subject: BCOLA 138 - BUSINESS COMMUNICATION
Session: January 2027 - December 2027
Language: ENGLISH

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Product Information

Course Name BACHELOR IN COMMERCE CHOICE BASED CREDIT SYSTEM
Course Code B.Com(G) CBCS
Subject Code BCOLA 138
Subject BUSINESS COMMUNICATION
Programme BACHELOR DEGREE PROGRAMMES Courses
Language ENGLISH
Material Type Solved Assignment – Soft Copy / PDF

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After submitting your assignments, students can check whether their assignmentmarks and submission details have been updated through the applicable official IGNOU system.

  1. Open the Official IGNOU Student Area:Visit the official IGNOU website and access the relevant student services.

  2. Find Assignment Status:Open the assignment-status service applicable to your programme.

  3. Enter Your Details:Provide your Enrollment Number and other requested programme details.

  4. Check the Status:Review the available submission, evaluation and marks information.


A Quick Tip for IGNOU Students

Assignments are an important part of the IGNOU evaluation process. Preparing themcarefully, understanding the questions, following the prescribed format and submittingthem within the applicable deadline can help you stay on track academically.

Smart Study + Proper Preparation + Timely Submission = Better Academic Planning


Need Help? Contact IGNOU Academy WhatsApp: +91 9199852182 | Website: www.ignouacademy.com

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