IGNOU STUDY MATERIALS 2026 - Latest EGYANKOSH BOOKS DOWNLOAD
IGNOU STUDY MATERIAL FOR
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| Sl.No. | Unit / Block | Link |
|---|---|---|
| 1 | IGNOU MISC (Customer Value Management) Study Material 2026 | Download |
| 2 | IGNOU UNIT 01 (Introduction to Customer Value Management) Study Material 2026 | Download |
| 3 | IGNOU UNIT 02 (Understanding Customer Buying Cycle and Customer Value) Study Material 2026 | Download |
| 4 | IGNOU UNIT 03 ( Customer Buying Pattern) Study Material 2026 | Download |
| 5 | IGNOU UNIT 04 (Customer Need vs Product Life Cycle) Study Material 2026 | Download |
| 6 | IGNOU UNIT 05 (Customer Value Expectations) Study Material 2026 | Download |
| 7 | IGNOU UNIT 06 (Customer Value Perception) Study Material 2026 | Download |
| 8 | IGNOU UNIT 07 (Customer Value Generation) Study Material 2026 | Download |
| 9 | IGNOU UNIT 08 (Customer Value Communication) Study Material 2026 | Download |
| 10 | IGNOU UNIT 09 (Service Quality Management) Study Material 2026 | Download |
| 11 | IGNOU UNIT 10 (Customer Loyalty and Customer Retention) Study Material 2026 | Download |
| 12 | IGNOU UNIT 11 (Service Recovery and Customer Value) Study Material 2026 | Download |
| 13 | IGNOU UNIT 12 (Technology and Customer Value) Study Material 2026 | Download |
| 14 | IGNOU UNIT 13 (Customer Value Management (CVM) in the Indian Context) Study Material 2026 | Download |
| 15 | IGNOU UNIT 14 (A Customer Value Strategy I) Study Material 2026 | Download |
| 16 | IGNOU UNIT 15 (A Customer Value Strategy II) Study Material 2026 | Download |
| 17 | IGNOU UNIT 16 (Measuring the Success of CVM-I) Study Material 2026 | Download |
| 18 | IGNOU UNIT 17 (Measuring the Success of CVM-II) Study Material 2026 | Download |
| 19 | IGNOU UNIT 18 (CVM: A Competitive Differentiator for a Retail Organization) Study Material 2026 | Download |
| Sl.No. | Unit / Block | Link |
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IGNOU NEWS
Assignment Submission Last Date Extended Till 30 June 2026 Click Here★★★IGNOU June 2026 TEE Date Sheet Released Click Here★★★