The IFLA Public Library Guidelines provide an international framework for developing, managing and delivering effective public library services. They are prepared by the International Federation of Library Associations and Institutions (IFLA) to assist governments, library authorities, administrators and librarians in planning public library systems according to the changing needs of society. The guidelines emphasize that the public library is an essential institution for education, lifelong learning, cultural development, information access and democratic participation. The guidelines recognize the public library as a gateway to knowledge and information. Its services should be available to all members of the community without discrimination based on age, gender, social status, language, religion, ethnicity, disability or economic condition. Public libraries should provide free or affordable access to information and create opportunities for people to improve their knowledge, skills and quality of life. Special attention should be given to disadvantaged groups and people who face difficulties in accessing conventional information services. An important principle of the IFLA guidelines is that public library services should be based on community needs. Libraries should study