IGNOU DECE 3 2017 - What factors pertaining to the reciever can hamper the communication p

Question

What factors pertaining to the reciever can hamper the communication process?

24 Mar 2017

Answer :

Word Count : 838

A number of factors which may disrupt the communication process and affect the overall understanding and interpretaion of what is communicated are :

1. Status / Role

2. Cultural differences .

3. Choice of communication channel .

4. Length of communication .

5. Use of language .

6. Individual Perceptions / Attitudes / Personalities .

7. Known or Unknown Receiver .

1. Status/Role

The sender and receiver of a message may be of equal status within a hierarchy (e.g. managers in an organisation) or they may be at different levels (e.g. manager/employee, lecturer/student, business owner/clients).This difference in status sometimes affects the effectiveness of the communication process.

2. Cultural Differences

Cultural differences, both within or outside the organisation (for example, inter-departmental dealings and communication with outside organisations or ethnic minorities) may impede the communication process.

3. Choice of Communication Channels

Sender should choose the most appropriate channel for a particular purpose and keeping the person/receiver in mind.

Sending messages via inappropriate channels can send out wrong signals

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