Question
What do you understand by written channel? Discuss its advantages and disadvantages.
Answer :
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Skip in 10
A written channel in business communication refers to the transmission of messages through written symbols or text, as opposed to oral or non-verbal communication. This includes a variety of forms such as emails, letters, reports, memos, circulars, manuals, and notices. Written communication is often used in professional settings to convey formal, structured, and well-documented messages, ensuring clarity and accountability. In the context of business communication, the written channel plays a crucial role in maintaining records, communicating with internal and external stakeholders, and establishing clear policies, procedures, or decisions.
One of the primary advantages of the written channel is permanence and record-keeping. Written communication creates a tangible record that can be stored
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