Quality assurance in healthcare is a systematic approach that ensures healthcare services meet established standards of safety, effectiveness, efficiency, and patient satisfaction. In the field of Operations Management in Health Care, quality assurance plays a vital role in managing healthcare processes, improving service delivery, reducing errors, and ensuring better utilization of available resources. Since healthcare directly affects human lives, maintaining high-quality standards is essential for achieving positive health outcomes and building trust among patients. Quality assurance helps healthcare organizations identify gaps in services and develop strategies to overcome them. It ensures that hospitals, clinics, and healthcare facilities provide safe and reliable care according to professional standards and guidelines. Effective quality assurance improves patient safety by reducing medical errors, infections, delays, and inappropriate treatments. It also enhances patient satisfaction by ensuring timely, accessible, and patient-centered services. One of the major benefits of quality assurance is the improvement of healthcare efficiency. Proper