What are the problems encountered in vertical communication ?
The basic process of communication begins when a fact or idea is observed by one person. That person (the sender) may decide to translate the observation into a message, and then transmit the message through some communication medium to another person (the receiver). The receiver then must interpret the message and provide feedback to the sender indicating that the message has been understood and appropriate action taken.
The goal of any form of communication is to promote complete understanding of a message. But breakdowns in communication can occur at any step in the process. Business managers need to understand and eliminate the common obstacles that prevent effective communication. Some of the causes of communication problems in business settings include:
- A lack of basic language skills
- Differing expectations and perceptions on the part of senders and receivers
- Selectivity or the tendency for individuals to pick and choose what they retain when they receive a message from another person
- Distractions such as ringing telephones, scheduled meetings, and unfinished reports
Vertical Communication
Much of the communication that takes place within an organization follows a common-sense approach that involves a chain of command from the executive office to the front lines, according to Illinois State University. The most common form of communication
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