Question
Types of Control
Answer :
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Control in management refers to the process of ensuring that organizational activities are carried out according to plans and objectives. In tourism management, control is essential to maintain service quality, cost efficiency, customer satisfaction, and operational consistency. One important type is feedforward control, which focuses on preventing problems before they occur. In tourism organizations, this includes forecasting tourist demand, budgeting, staff training, and capacity planning to avoid service failures during peak seasons. By anticipating deviations, managers can take corrective actions in advance. Concurrent control operates during the actual execution of activities. It
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