Question
Total Quality Management (TQM)
Answer :
Word Count : 270
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Total Quality Management (TQM) is a comprehensive approach aimed at improving organizational effectiveness by focusing on continuous improvement in all processes, products, and services. It emphasizes the importance of quality at every level of the organization and involves all employees, from top management to operational staff, in the pursuit of excellence. TQM is based on the principle that quality is not just the responsibility of the quality control department but a collective responsibility that permeates the entire organizational culture. The core components of TQM include customer focus, leadership commitment,
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