Discuss the legal remedies available to e-consumers in India.
A comprehensive up gradation of the existing Consumer Protection Act, 1986, by way of introduction of a new Bill is currently under consideration of the Parliament, aimed at making the consumer law more effective, functional and purposeful. Salient features of the Bill include:
(a) Establishment of the central consumer protection authority (CCPA) to promote, protect and enforce the rights of consumers, to investigate and intervene when necessary to prevent consumer detriment arising from unfair trade practices, and to and take action against misleading advertisements.
(b) Provisions for “product liability” action for or on account of harm caused by or resulting from any product by way fixing laibility the liability of a manufacturer
(c) Provision for “mediation” as an alternate dispute resolution (ADR) mechanism which aims at giving legislative basis to resolution of consumer disputes through mediation, thus making the process less cumbersome, simple and quicker. This will be done under the aegis of the consumer fora.
(d) Several provisions aimed at simplifying the consumer dispute adjudication process in the consumer fora are envisaged. These include, among others, enhancing the pecuniary jurisdiction of the consumer disputes redressal agencies, increasing minimum number of members in the consumer fora to facilitate quick disposal of complaints, power to review their own orders by the state and district commission, constitution of ‘circuit bench’ to facilitate quicker disposal of complaints, reforming the process for the appointment of the president and members of the district fora, enabling provisions for consumers to file complaints electronically and file complaints in consumer fora that have jurisdiction over the place of residence of the complainant, and deemed admissibility of complaints if the question of admissibility is not decided within the specified period of 21 days.
CONSUMER GRIEVANCE RESOLUTION
NATIONAL CONSUMER HELPLINE: Government of India has set up a National Consumer Helpline (NCH), with a toll-free number 1800-11-4000 or 14404, which provides advice, information and guidance to empower consumers and persuade businesses to reorient their policy and management systems to address consumer concerns and grievances adopting global standards. The NCH responds to more than 40,000 complaints in a month, and it has partnered with more than 300 major companies to whom complaints are transferred online
_________ _________ _____ ________ __________ _________ _______ ______ _____.
___ _____ ________ ______ _________ ____ ___ ________ _____.
________ ______ ____ ________ ____.
__________ _________ _________ ___ _______.
_________ _______ ___ ________ _______ _____ ______ ______ ______ ______ __________.
__________ _________ _________ _________ ___ ___ ____ _________ _________ ________ _______ _______.
_________ _____ _____ ___ _______ _______ _____ ______ _________ ___ __________ ______.
_______ ______ _______ ____ __________ ______ __________ ________ __________ ___.
___ _______ _____ ____ _____ __________ _________.
____ __________ _________ ____ __________ ________ __________.
____ ___ _______ ________ ______.
____ ______ ___ _____ _____ ______ _____ _____ _____ __________ ________.
_____ ___ ____ _____ _______ ____ _________ _____ _______ _________.
_______ _______ __________ _________ ______ ___ ___ ________ _____ ____.
___ __________ _____ _____ __________ _______ _____ _____ _____ ____.
__________ ________ _________ ____ __________ ______ _____ ___ __________.
________ ___ __________ ______ ______ _______.
__________ ____ ___ _________ ___ ______ ___ ______ ___ ___ __________ ______.
_____ ____ __________ _________ ____.
________ ________ _______ ________ __________ _______ _________ ___ ________ _________ _______.
___ _________ ______ __________ ____ _____ _________.
____ ______ _______ _________ _______ ____ ________ ________ ____ _____ __________.
___ _______ _________ ________ _________ ________ _____ ________ ______ _______ _____ __________.
___ _______ ______ __________ __________.
_________ ___ _________ _____ ________ _________ ______ ____ ______ ____ ______ _________.
___ __________ _________ _____ _________ ____ ______ ___ _______ ____ _________.
____ ________ _______ ___ __________ _____ __________ ___ ________ ____.
__________ ________ ____ _______ ____ _____ ___.
__________ ____ ___ ________ ______ ________.
____ __________ __________ _______ _________ ______ _______.
_________ __________ ___ ____ ________ ________ ____.
_____ ______ ______ ___ ______ ___.
______ _______ _________ ______ _____.
________ _________ ________ _____ ________ _____ ____ ___ _______ ________ __________ _________.
_________ __________ _____ ___ __________ ______ _____ ________ ____ _______ _____.
____ ______ ________ _________ _____ __________ ________ __________ _____ _______ ___ ______.
___ ____ _______ ______ _______.
___ ____ __________ ______ __________ ___.
________ _________ ________ _______ ______ __________ __________ ____ ____.
________ ____ ________ _______ ________ ____ ___ ______.
_______ ______ ____ _______ ________.
______ _______ __________ _______ ___ _____ _________ __________ _____ ___ __________.
__________ ____ ________ __________ ________ _________ _________ ___ ___ _______ ______.
_______ ______ _________ _______ ___ ____ ____ _______ _______ ____ ________ _____.
___ _____ ________ ____ ______ _____ ______.
_____ ______ _____ ____ _________.
__________ ______ ____ ____ _________ _________ _______ ____ ____.
____ _________ ______ _______ ________.
___ _________ ___ ___ _____ ___ ____ _______ _______ _______ ______ __________.
_______ ___ ___ _______ _______ _____ ____.
______ _______ _____ ____ _________ ________ __________ ___ ______ ________.
________ __________ ___ __________ _______ ________ _________ __________.
______ _________ _______ _________ ___ _____.
_______ _________ _______ ______ ___ ________.
___ ___ ______ _________ _________ ____ __________ __________ ______ ___ _________.
__________ ____ ___ _____ _______ ________ _____ ___ __________ ______.
________ ______ _____ ___ ____ ________ ________ _______ ___ __________.
_______ _________ ________ _________ ___ _________ _________ _______ ___ ______.
_________ ______ ______ ____ __________ __________ ____ __________ ______ ___.
_____ ________ _______ __________ ________ ________ _______ ___ _______ ____ ______.
______ _____ ________ ______ ________ ______ ___ __________ _____.
_____ ____ ___ ________ ___ _______ ______ _____ ____.
______ _________ ____ ________ ___.
________ ___ ___ __________ ___ ______ __________ _________ __________ ______ __________ _________.
______ ______ __________ ________ _______ _____ _________.
________ _________ ___ _______ _____ ____.
________ _______ ________ ___ ______.
______ ________ _________ ___ ________ ___ _______ _________ __________ _______ ______ ___.
____ ____ ____ _________ __________ _____ ________ ________.
___ ____ _______ _______ __________ ________ ______.
_______ ______ _________ ________ ________ ________ _______ ______ _____ ___ _______ ______.
________ ________ ___ ____ _______ _________ _____ ______ ____ _________ ___.
________ ___ ___ ____ ________.
__________ _____ _________ _________ _______ ___ __________ _____ __________ _____.
________ _________ _________ _____ ________ ______ ______ ________ _______ ___ ______.
_______ _________ ________ __________ _________ _________ __________ __________ ______ _______ __________.
__________ _________ ________ _____ ____ _________ ___.
____ _______ _____ _______ _________ _________ ______ ______ _________ _________ _________ ___.
_______ _________ __________ __________ ________ ______ _______.
____ ______ ________ _______ ___ _________ ____ ______ __________.
- Solved Assignments
- Study Notes
- Guess Papers
- Question Papers
✓ Unlock up to 60% of the answer
✓ No payment required