A business traveller is defined as “a traveller whose expenses are paid by the business he works for”. The business travellers are less price sensitive and more concerned with status. They are motivated principally by the need to complete their travel and business dealings as efficiently and effectively as possible within a given time frame - this reflects their company’s motivation for their trip. They, also have personal agendas to take into account. Through the eyes of their company then, they will be giving consideration to issues such as speed of transport and convenience in getting to their destination, the punctuality and reliability of the carrier, and the frequency of flights so that they can leave at a time to suit their appointments and return as soon as their business is completed. Decisions about their travel are often taken at very short notice, so arrangements may have to be made at ant time of the day or night. Travel needs to be arranged on weekdays rather than weekends - most business people like to spend their weekends with their family.

Needs of business travelers:

1. Amenities. With the recent economic downturn, people have become more aware of how much every little perk costs them. Suddenly, little freebies and nice add-ons have become very appealing to almost every type of traveler. For business travelers, many of whom may spend a significant amount of time away from home, the amenities can be the difference between a great hotel and a lousy one.

In fact, as competition continues to build in the hospitality industry, some amenities are now expected as standard fare. Almost all business travelers expect a desk and a comfortable chair to complete their work. Complimentary breakfasts are very popular amongst the business crowd, and some hotels even provide an in-house notary for guests. Even small things like name brand shampoo and soap can