Question
Explain various methods of 'on-the-job training' with suitable examples.
Answer :
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Skip in 10
On-the-job training (OJT) is a practical and direct method of developing employees' skills and knowledge while they perform their actual job tasks. It is an essential part of Human Resource Development (HRD) because it allows employees to learn in a real work environment, making the training more relevant and immediately applicable. Various methods of on-the-job training help employees acquire the required competencies by providing hands-on experience, guidance, and feedback. Below are some commonly used methods of on-the-job training along with examples to illustrate their application.
1. Coaching
Coaching is a one-on-one training method where a more experienced employee or supervisor guides and supports the trainee. The coach provides instructions, demonstrates tasks, observes performance, and offers feedback to help the learner improve. Coaching is highly personalized and focuses on specific skills or behaviors that need development.
*Example:*
A new sales executive might be paired with a senior sales manager who coaches them on client interaction techniques, negotiation skills, and closing deals. The manager observes the trainee during customer visits and offers constructive feedback.
2. Mentoring
Mentoring is a longer-term relationship than coaching, where an experienced employee (mentor) provides guidance, support, and advice to a less experienced employee (mentee). Unlike coaching, mentoring often includes career counseling, emotional support, and professional development, besides job-related training.
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