Question

Explain the KPI's for supply availability and reliability.

19 Mar 2020
Answer :
Word Count : 1805

Supply Availability and Reliability – Proposed KPIs

KPI

UOM

Measures

Representative Standards

SAIDI – system Average Interruption Duration Index

Hour

Σ (Duration of outage)X(Number of Customers affected)

(Total Number of Customers)

 

2Hours

Distribution Transformer (DTR) failure

%

(Number of DTR failure during a year)x100

(Average Number of DTRs during the year)

0.5%

CAIDI – Customer Average Interruption Duration Index

Minutes per Occasion

Σ ( Customer Interruption Durations)

(Total Number of Customer Interruptions) = SAIDI/SAIFI

90 Minutes

OH/Cable failure rate

Fault per 100 ckt –

km of 11kv line

Number of Faults during

A year x 100

(Total 11KV Cir

2 Number

SAIFI- System Average Interruption Duration Index

Number

Σ(Number of interruption ) x (Number of Customers affected

( Total Number of Customers)

1.3 Instances

 

Cost and Profitability

The cost of per unit of energy is a very vital ingredient to determine the customer satisfaction. Though the consumer is ready to pay little higher tariff but he sees the value for every penny spent on that. Moreover Regulator does not allow any untoward cost and it eats the profit. The cost and profitability are actually shaped by a combination of factors, including O&M expenses, Technical and Commercial losses, and Collection efficiency.

Main Features

The main points related

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