ADVANTAGES OF COMMUNICATION TECHNOLOGY IN AN ORGANIZATION

Speeds the sending of information:  Communication technology tools like electronic mail and text messaging systems, speed up the sending of information with in and out side of the organization.  Also with the use of decentralized computing systems, sharing of information with in an organization is very first because all data is accessed from one central unit ‘’Database’’ and it is shared across different departments with in the organization.

Improves organizational communication:   Communication technology helps in the creation of a shared information environment in an organization.  Organization information is organized in one central location, allowing any one access that information as they need. Also technologies like electronic mail, will enable low level employees communicate with the manager without any need of having a dedicated time for meeting. This allows information to flow easily from the bottom to the top without any barriers.

Speeds decision making in an organization: Since communication technology speeds the transfer of information, employees in an organization can easily consult each other and analyze information in a shortest period and make a decision.   Also with the use of (OLAP) Online analytical processing, employees can perform queries on a database to get data about a specific client  or matter and make a quick decision basing on the data retrieved from the database about that specific client or matter.

Increases participation in organizational processes:  Every employee will have a specific task to complete and all this can be monitored remotely by the manager. So all parties will be active since their work is being made simple by easy communication. Employees who are shy to ask for advice and help, will use tools like electronic mail or instant text messaging services to ask for help from their workmates with in the organization, they can also use the same medias to participate