Discuss a few examples of NGO’s effort in redressal of grievances.
Following examples show the efforts of the NGOs for redressal of the consumers grieviances:
CUTS (Consumer Unity and Trust Society) a Calcutta based NGO tiled a petition before the, National Consumer Commission alleging the inconvenience caused to the consumer due to the strike of the employees of Bank of Baroda who went on strike. The national cotnmission declared the strike of the employees as "anti-consumer Acts". It passed the structure against the striking employees that "they have been totally indifferent to the interests of the consum- ers -the depositors, the account holders, and the borrowers, whom the bank including its workmen are expected to serve." It directed the bank to see to it that the innocent consumers did not suffer. The commission hoped that the department of Banking, finance ministry, Government of India and RBI would urgently give attention to the matter of evolving some worltable arrangements for rendering skeleton sevice. In another case the society for civic rights filed a complaint against the Government of India before National Consumer Commission. The complainant was regarding the inconvenience caused to the consuiners
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