Discuss the techniques followed by a nurse administrator to be an effective leader.
Nurse leaders set the tone for their entire department in regards to communicating with each other, with patients and families, and with doctors and other members of the health care team. This includes everything from sharing progress updates on patients to resolving conflict between colleagues. When nurse managers understand this, they can use their influence to enhance communication throughout the unit.
Importance of Communication
Effective communication is crucial for any organization, but at a health care facility, a communication breakdown can literally cost someone his life. Both verbal and written communication play a vital role in patient care through the continual updating of patient charts and briefings conducted during shift change. Poor communication among health care teams can cause miscommunication, medical error and compromised safety and care. It can also prompt high turnover among nurses and other health care staff, in
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