Question

Communication skills 

20 Jul 2026
Answer :
Word Count : 578
Communication skills are the abilities that enable individuals and groups to exchange information, ideas, emotions, and feedback effectively. In Community Organisation Management for Community Development, communication is the foundation for mobilizing people, promoting participation, resolving conflicts, building trust, and ensuring the successful implementation of development programmes. A community organizer must communicate clearly, respectfully, and sensitively to encourage cooperation among diverse stakeholders, including community members, government agencies, non-governmental organizations, and local leaders. Effective communication begins with active listening. A community organizer should carefully listen to the concerns, needs, expectations, and suggestions of community members without prejudice. Active listening helps in understanding local problems accurately and strengthens the confidence of people in the development process. It also promotes mutual respect and encourages community participation. Verbal communication plays a significant role in conducting meetings, awareness campaigns, training programmes, and discussions. The organizer should use simple, clear, and culturally appropriate language so that all sections of the community, including the less educated, can understand the message. Proper voice modulation, clarity of speech, and confidence improve the effectiveness of verbal communication. Non-verbal communication is
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