Critically discuss how the present system of quality assurance and accreditation in higher education is helping in improving standards. Suggest ways to improve the present process adopted by NAAC
In the present system of quality assurance and accreditation in higher education these two are playing an important role :-
Benchmarking in Higher Education
Benchmarking, becomes relevant to higher education because of the external point of reference or standards it can provide to educational managers for evaluating the quality of the processes they manage. This approach is valuable for providing information to be used in the prioritization and decision-making processes of the institution. It replaces “gut feel” or “stab in the dark” with analysis on aspects like How good is good? and Compared to what? If we look at the ‘decision making’ process in higher education, it is evident that higher education has all along used benchmarks. But, it has traditionally been awash in non-operational data on aspects like finance, staffing, academics and students. Generally, it has been used to justify budgets, or for obtaining more funding. Obviously, little of it has been used to improve the quality of higher education. The traditional data such as annual endowment growth, educational and general operational expenditures per student, research income generated, class size, student/faculty ratio, library holdings, student success rate and rate of employment of students do not address the issue of quality enhancement directly and explicitly, although they are tangentially relevant. It is here that the application of the Best Practices Benchmarking can make a meaningful contribution to quality enhancement. In
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